Contact

Tell us what
happened.

A few lines is enough to start. We will tell you plainly whether there is a formal route left, which service fits, and what it would involve. The first assessment is free.

Before you write

What to include in
your first message.

The more of this you can give us at the start, the faster we can tell you where you stand.

None of it is compulsory. If something is missing, we will tell you what to ask for and how to ask for it.

Most grievance routes run on a clock.

Time limits are measured from the date of the decision, not from the date you noticed. If your rejection is recent, it is worth checking where you stand before another month passes.

Which route

Two services.
You choose.

Full service

Submit a case for review

For Bima Samadhan, our case-handling service. Free to submit and free to have reviewed. Nothing is payable unless your case is resolved.

Submit my case
You file it

DraftKit

We draft the document; you file it and follow it up yourself. Fixed price per document, paid at the time of ordering.

About DraftKit

Office

Where we
work from.

Cases are handled on documents and correspondence, so your city makes no difference to how yours is run. Visits are by appointment only — please write or call first.

  • 124, Anand Vihar Extension, Ludhiana, Punjab 141013, India
  • Monday to Friday, 9:00 am – 6:00 pm IST

Caution. Some individuals are fraudulently using our name to approach claimants and policyholders, asking for money to resolve complaints. For case handling under Bima Samadhan we never ask for payment upfront — our fee is payable only after the case is successfully resolved. Deal with us only through our official channels listed on this website.